BRAC Bank Astha of BRAC Bank

BRAC Bank Astha is a digital banking application developed by BRAC Bank PLC to help customers access banking services through their smartphones. The app allows users to check account balances, review transactions, transfer funds, pay bills, manage cards and access various other banking facilities without visiting a branch for every routine transaction.

As digital banking becomes increasingly important in Bangladesh, Astha offers a convenient way for BRAC Bank customers to manage their everyday financial activities. The platform also includes lifestyle services that extend beyond conventional banking.

What Is Astha?

Astha is a mobile banking application and digital banking platform for eligible BRAC Bank customers. It is designed to make banking more accessible by bringing many account-related services and financial transactions into one digital interface.

Customers can use Astha to monitor their accounts, review credit card information, transfer money, pay bills, and access selected deposit and card-management services. The application also provides a web-based option for eligible users.

Astha is available for smartphones, while its web version can be accessed through the official BRAC Bank platform.

Features

1. Bank Account Information

Astha allows customers to view information about their BRAC Bank accounts. Depending on the account and available services, users can:

• Check account balances and transaction histories.
• View account statements.
• Download statements for personal record-keeping.
• Review information about eligible loan and term-deposit accounts.
• Access information for multiple eligible accounts.

These facilities help customers monitor their finances without regularly visiting a bank branch.

2. Fund Transfer to Other Banks

One of Astha's important features is electronic fund transfer. Customers can transfer money between eligible accounts using supported banking networks.

Depending on the transaction and applicable conditions, available transfer methods may include:

• NPSB: National Payment Switch Bangladesh.
• BEFTN: Bangladesh Electronic Funds Transfer Network.
• RTGS: Real Time Gross Settlement.

Transfer speed, limits, charges, and availability may vary by method and transaction type. Customers should check the applicable conditions in Astha before confirming a transfer.

3. Transfers to Mobile Financial Services

Astha supports transfers to selected mobile financial service providers, including supported wallet services such as bKash and Rocket.

This can be useful when customers need to move money between their bank accounts and supported digital wallets. Available transfer directions, limits, and fees depend on the specific serv

ice and current bank rules.

4. Credit Card Management

BRAC Bank credit cardholders can use Astha to access several card-related facilities. These may include:

• Checking available credit limits and outstanding balances.
• Reviewing credit card transactions.
• Viewing card statements.
• Checking eligible reward points.
• Paying credit card bills.
• Managing supported card security settings.

These services make it easier for cardholders to monitor their spending and payment obligations.

5. Utility Bill Payments and Mobile Recharge

Astha supports several routine payment activities through its digital platform. Depending on current service availability, customers may be able to pay utility bills, internet bills, tuition fees, insurance premiums and credit card bills.

Mobile recharge is another useful facility for customers who prefer to complete everyday payments from their phones.

Before making a payment, users should verify the biller, customer reference and payable amount.

6. DPS and Fixed Deposit Services

Astha also provides access to selected deposit-related services. Eligible customers may be able to manage Deposit Pension Scheme (DPS) and Fixed Deposit Receipt (FDR) products through the app.

Depending on the product and applicable conditions, supported functions may include opening, viewing or encashing eligible deposits.

Customers should review the deposit terms, applicable interest or profit rates, maturity conditions and any early-encashment implications before proceeding.

7. Card Security and Management

The application includes supported card-management features that can help customers manage their cards digitally. Depending on the card and current app functionality, these may include changing or resetting a PIN and temporarily blocking a card.

Such facilities can be useful if a customer needs to respond quickly to a card-security concern. If a card is lost or an unauthorised transaction is suspected, the customer should also contact BRAC Bank through its official support channels.

Advantages of Using Astha

Astha can offer several practical benefits to eligible BRAC Bank customers.

• Convenience: Many routine banking tasks can be completed without travelling to a branch.
• Time savings: Account information, statements, transfers, and payments are available through a digital interface.
• Financial monitoring: Transaction histories and account statements help customers track their finances.
• Integrated services: Banking, selected deposit facilities, card management and lifestyle features are available through one platform.
• Digital access: Customers with a suitable device and internet connection can access supported services from different locations, subject to the bank's operating conditions.

Disclaimer: This article is for general informational purposes only. It is not an official publication of BRAC Bank PLC. Features, charges, eligibility requirements and service availability may change. Confirm current information directly with the bank before making financial decisions.

About BRAC Bank PLC

BRAC Bank Limited offers a comprehensive range of banking services in Bangladesh, catering to individuals, businesses, and corporate clients. These services include retail banking products such as savings accounts, fixed deposits, personal loans, and credit cards. The bank also provides specialized solutions for small and medium-sized enterprises (SMEs), including working capital loans, trade finance, and equipment financing. Additionally, BRAC Bank excels in digital banking, offering convenient mobile and internet banking platforms, along with a wide network of ATMs and agent banking outlets across the country. Its corporate banking services include corporate loans, treasury management, and trade services, helping businesses manage their financial needs effectively.