Bank Alfalah

Bank Alfalah is an international banking institution owned and managed by the Abu Dhabi Group, with operations in several countries including Bangladesh. The bank began its operations in Bangladesh in 2005 after acquiring the Bangladesh operations of Shamil Bank of Bahrain. Bank Alfalah officially started its Bangladesh operations on 16 May 2005 as a branch of its parent company, Bank Alfalah Limited, which is incorporated in Pakistan. Since entering the Bangladeshi market, the bank has developed its branch network and expanded its banking services for individual, corporate, institutional and government customers. According to its current official information, Bank Alfalah operates seven branches in Bangladesh, located in Dhaka, Chattogram and Sylhet.

Bank Alfalah provides a broad range of commercial banking services in Bangladesh. Its retail banking activities include deposit accounts, savings products, lending facilities, debit cards and other banking services for individual customers. The bank also provides corporate and wholesale banking services for businesses and institutions, including financing and other commercial banking solutions. Its Bangladesh operations have historically included deposit banking, loans and advances and export-import financing, allowing the bank to support both domestic business activities and international trade.

An important feature of Bank Alfalah's presence in Bangladesh is its combination of conventional and Islamic banking services. Its Motijheel branch operates as an Islamic banking branch, while other branches provide conventional commercial banking services. Through these banking channels, customers can access different deposit and financing products according to their banking requirements. The bank's services are designed to serve consumers, corporations, institutions and government entities.

Bank Alfalah has also developed technology-based banking facilities in Bangladesh. Its internet banking service allows customers to access their accounts, transfer funds, recharge mobile phones and pay selected utility bills. The bank also operates a contact centre providing account information, transaction details, debit-card services and other customer support facilities. ATM and card-based services provide additional access to everyday banking transactions.

Through its combination of retail, corporate, wholesale, Islamic, trade-finance, deposit, lending, card and digital banking services, Bank Alfalah continues to serve a diverse customer base in Bangladesh. Its presence as an international bank also connects its Bangladesh operations with the wider Bank Alfalah network, while its local branches provide banking facilities to customers in major commercial centres of the country.

Registered NameBank Alfalah Limited
Legal StatusPublic Limited Company
LogoBank Alfalah Limited
Established1997
TypePrivate Bank
CategoryCommercial Bank
OriginForeign Bank
Services
  • Financial solutions to consumers, corporations, institutions and governments
  • Corporate and investment banking
  • Consumer banking and credit
  • Commercial financing
  • SME
  • Agri-finance
  • Islamic and asset financing
More Resources
Corporate Address 168 Gulshan Avenue, Gulshan 2, Dhaka 1212, Bangladesh.
Telephone+880 2 8833112-14 (Extn 205, 219)
Fax+880 2 9896782
Call Center16515, +880 2 41021001-08
E-mail Addresscustomercomplaint@bankalfalah.com.bd
Website
SWIFT CodeALFHBDDH
Code065
Service Hours
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