Citizens Bank
Citizens Bank PLC is one of the newest private commercial banks in Bangladesh, established with the vision of providing innovative, technology-driven and customer-centric banking services. The bank received its banking license from Bangladesh Bank in 2020 and officially commenced its commercial operations in 2021. Citizens Bank was founded to contribute to the country's financial sector by promoting financial inclusion, supporting business growth and delivering modern banking solutions to individuals, businesses and institutions. Since its inception, the bank has focused on building a strong reputation through transparency, sound corporate governance and high-quality customer service.
The history of Citizens Bank PLC reflects its commitment to modernization and digital transformation. As a fourth-generation private commercial bank, it entered the banking industry during a period of rapid technological advancement in Bangladesh. From the beginning, the bank emphasized the use of advanced banking technology to provide secure, efficient and convenient financial services. It introduced online banking, internet banking, mobile banking, ATM services and digital payment solutions to improve customer experience. The bank has gradually expanded its branch network, sub-branches and digital service channels to make banking more accessible across different regions of the country.
Citizens Bank PLC offers a comprehensive range of banking services for individuals, businesses and institutions. Its retail banking services include savings accounts, current accounts, fixed deposit schemes, recurring deposit accounts, personal loans, debit cards, credit cards and remittance services. Customers can conveniently access their accounts through ATM booths, internet banking, mobile banking, SMS banking and online fund transfer facilities, ensuring fast and secure financial transactions.
Apart from retail banking, the bank provides extensive corporate banking services, including trade finance, working capital loans, project financing, treasury operations, export-import financing and cash management solutions for businesses and industries. Citizens Bank also actively supports small and medium enterprises (SMEs) by offering specialized loan products and financial services that help entrepreneurs expand their businesses and create employment opportunities. In addition, the bank provides foreign exchange services and international remittance facilities, helping expatriate Bangladeshis transfer money safely and efficiently to their families.
In conclusion, Citizens Bank PLC has rapidly established itself as a modern and customer-oriented financial institution in Bangladesh. Through its advanced banking technology, diversified financial services and commitment to innovation and customer satisfaction, the bank continues to contribute significantly to financial inclusion, economic development and the sustainable growth of Bangladesh's banking sector.
| Registered Name | Citizens Bank PLC | |
| Legal Status | Public Limited Company | |
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| Established | 2020 | |
| Type | Public Bank | |
| Category | Commercial Bank | |
| Origin | Local Bank | |
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| Corporate Address | Chini Shilpa Bhaban 2, 76 Motijheel C/A, Dhaka 1000, Bangladesh. | |
| Telephone | +880 96 66757000, 666248001-05 | |
| Call Center | 16757, +880 96667 16757 | |
| E-mail Address | info@citizensbankbd.com | |
| Website | www.citizensbankbd.com | |
| SWIFT Code | CIZSBDDH | |
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| Rate this Bank |
Rating 3.1, based on 9 votes.
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